Terms of Service

These Terms of Service (“Terms”) are an agreement between ShiftCaddie (“ShiftCaddie,” “we,” “us”) and the business that creates a ShiftCaddie account (“Customer,” “you”). By creating an account or otherwise using the Service, you accept these Terms on behalf of that business and confirm you're authorized to do so. If you don't agree, don't use the Service.

“Authorized Users” means the admins and managers Customer permits to have accounts. “Staff Users” means individuals who access the Service through a QR code without creating an account, per Section 5. Customer is responsible for both groups' compliance with these Terms.

ShiftCaddie is a daily operations platform for golf courses, clubs, and similar facilities: shift-based task management, staff briefings, a busy-period activity forecast built from tee sheet data, and an issue-reporting channel between staff and management. ShiftCaddie is currently offered as an invite-gated private beta; features, availability, and pricing may change as the product develops, and we'll give reasonable notice of material changes that affect Customer's existing setup.

• You must be a legitimate business and represent that the information you provide at signup is accurate.
• You're responsible for safeguarding Authorized User credentials and for all activity under your account.
• Notify us promptly at legal@shiftcaddie.com if you suspect unauthorized access.
• We may suspend or terminate access for a material violation of these Terms, as described in Section 14.

As between the parties, Customer owns the operational data it enters or imports into the Service (tasks, schedules, tee sheet imports, issue reports, and similar). Customer grants ShiftCaddie a license to host, process, and use that data solely to provide, maintain, and improve the Service — including the aggregated, de-identified use described in our Privacy Policy. Customer represents that it has the rights necessary to submit the data it provides (including any tee sheet or point-of-sale export) and that doing so doesn't violate any third party's rights.

The Service's staff view is designed for Customer's own employees or contracted staff to access via a QR code Customer posts at its facility, without creating an individual account. Customer represents and warrants that it has all rights, consents, and legal authority required under applicable employment, labor, and privacy law to:

• grant its staff access to the Service on these terms, and
• have its staff's operational activity (task completions, issue reports) processed by ShiftCaddie as described in our Privacy Policy.

For this data, ShiftCaddie acts as a service provider to Customer, not as Customer's staff's employer, and not as the party responsible for whatever workplace notice applicable law requires Customer to give its own staff. Customer is solely responsible for that notice and for its own compliance with labor and employment law regarding its staff's use of the Service.

ShiftCaddie is currently offered free of charge during private beta. If and when we introduce paid subscriptions, applicable fees, billing terms, and any changes to them will be presented to Customer before they take effect, and continued use of a paid plan after that point constitutes acceptance.

You agree not to:

• use the Service for any unlawful purpose or in violation of any applicable law;
• attempt to circumvent access controls, probe or test the security of the Service without authorization, or interfere with its normal operation;
• reverse engineer, decompile, or attempt to extract the Service's source code, except to the extent applicable law prohibits this restriction;
• resell, sublicense, or provide access to the Service to any party outside your organization without our consent;
• upload content that is unlawful, infringing, or that you don't have the right to share; or
• use the QR-based staff access or issue-reporting flow for any purpose other than its intended operational use.

The Service may connect to third-party systems Customer chooses to use — for example, a tee sheet or point-of-sale provider, or the weather and geocoding data we use to power the dashboard. Those third parties' own terms and privacy practices govern their services, and ShiftCaddie isn't responsible for their availability, accuracy, or conduct.

ShiftCaddie retains all right, title, and interest in the Service itself, including its software, design, and trademarks, along with any aggregated, de-identified insights or models derived as described in our Privacy Policy. Nothing here transfers ownership of the Service to Customer. Customer retains all right, title, and interest in its own data and branding.

The Service is provided “as is” and “as available.” Forecasts, busy-period indices, and similar features are estimates based on available data, not guarantees of actual conditions. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and we don't warrant that the Service will be uninterrupted or error-free.

To the fullest extent permitted by law, ShiftCaddie won't be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising from your use of the Service. Our total liability for any claim arising out of these Terms or the Service is limited to the amount Customer paid us in the twelve months before the claim arose, or $100 if Customer hasn't paid us anything (for example, during the free beta). Some jurisdictions don't allow these limitations, so some of them may not apply to you.

Customer agrees to indemnify and hold ShiftCaddie harmless from any claim arising from (a) Customer's data, (b) Customer's or its Authorized/Staff Users' use of the Service in violation of these Terms, or (c) Customer's failure to obtain any consent or provide any notice required under Section 5.

These Terms apply for as long as you use the Service. Either party may terminate at any time; Customer can do so by contacting us or, once available, through account settings. We may suspend or terminate access immediately for a material breach of these Terms, including the Acceptable Use section. Following termination, we'll retain Customer's data for a reasonable period to allow for export or reactivation, then handle it per our Privacy Policy's retention terms. Sections that by their nature should survive termination (including Sections 9, 11, and 12) do.

These Terms are governed by the laws of [State/Country to be determined], without regard to conflict-of-laws principles. (Placeholder — fill in based on where the ShiftCaddie business entity is formed, ideally with counsel's input.)

We may update these Terms from time to time. We'll post the revised version here with a new effective date, and for material changes, provide additional notice before they take effect. New Customers agree to the then-current version at signup; the version an admin agreed to is recorded on their account.

These Terms, together with our Privacy Policy, are the entire agreement between the parties regarding the Service. If any provision is found unenforceable, the rest remains in effect. Neither party may assign these Terms without the other's consent, except in connection with a merger or sale of substantially all assets. Our failure to enforce any provision isn't a waiver of it.

Questions about these Terms can be sent to legal@shiftcaddie.com.